Every Conversation Matters

You do not need to know the name of a policy to reach out. We will listen, ask the right questions, and help you understand your options.

Call: 928-758-7961
Email: connect@jwthompsoninsurance.agency

Connecting someone else? Introduce Someone.

Existing-client service

For a policy change or document request, Send a Service Request, call the main number, or email vipservices@jwthompsoninsurance.agency. For general claim guidance, visit Claims & Support, or Request Claims Assistance when you would like our team to contact you. Do not send sensitive details by ordinary email. We can arrange a secure method when more detail is needed.

Visit the Bullhead City office

1788 Highway 95, Suite 22
Bullhead City, AZ 86442

Hours: Monday–Friday, 9:00 a.m.–5:00 p.m.; Saturday, 10:00 a.m.–3:00 p.m.

We serve clients across Arizona, Nevada, and California.

What happens next

Our goal is an initial human response within two business hours and no later than one business day during the normal business week. After-hours, weekend, and holiday messages are followed up on the next business day. If your need is urgent, please call.

Submitting a website request does not create, bind, change, or cancel coverage. No coverage change is effective until confirmed by the agency or applicable insurer.